Refund and Replacement Policy
All sales are final
Because every XS//SASS and Motif Operandi item is produced specifically for your order, orders cannot be canceled, modified, returned, or exchanged once submitted.
Please review all product details, sizing information, colors, quantities, and shipping information carefully before completing your purchase.
What is not covered
We do not provide refunds or exchanges for incorrect sizing, change of mind, buyer regret, shipping-address errors, or accidental purchases.
Damaged, defective, or misprinted items
Items that arrive defective, damaged, or misprinted may qualify for replacement if the issue is reported within 14 days of the delivery date. Approved claims are resolved through replacement of the affected item. Cash refunds are not provided.
XS//SASS reserves the right to determine whether an item qualifies for replacement under this policy.
Last updated: July 21, 2026